Privacy Policy
Privacy Policy
Last updated: October 2026
At Z Aesthetics, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book an appointment or receive treatment from us.
We aim to be transparent about how your information is used and only collect information that we need to provide our services and operate our business.
1. Who we are
Z Aesthetics is the data controller responsible for your personal information.
Business name: Z Aesthetics
Address: 34 Princess Road West, Leicester, UK
Email: zaesthetics1111@gmail.com
Telephone: 07955530095
If you have any questions about how we use your personal information, please contact us using the details above.
2. Information we collect
Depending on how you interact with Z Aesthetics, we may collect:
Contact and booking information
Name
Email address
Telephone number
Appointment details
Booking and cancellation information
Correspondence you have with us
Consultation and treatment information
When you enquire about or receive a treatment, we may collect information that is relevant to providing the treatment safely and appropriately, including:
Consultation information
Treatment history
Relevant medical or health information
Allergies or sensitivities
Information relating to your skin, lips, brows or lashes
Patch-test information and results
Treatment notes
Aftercare information
Photographs where these are required for treatment records or where you have separately provided consent for marketing purposes
Some of this information may constitute health or other special category data, which receives additional protection under data-protection law.
Website information
When you visit our website, we may also collect technical information such as:
IP address
Browser type and device information
Pages visited
How you interact with our website
Information collected through cookies and similar technologies
The exact information collected will depend on the services and technologies used on our website.
3. How we use your information
We may use your information to:
Respond to enquiries
Arrange and manage appointments
Carry out consultations and patch tests
Provide treatments safely and appropriately
Maintain treatment and client records
Provide aftercare and follow-up information
Process payments and deposits
Manage cancellations and rescheduling
Contact you about your appointment
Respond to questions or complaints
Improve our services and customer experience
Maintain the security of our website and systems
Comply with legal and regulatory obligations
We will only use your personal information for purposes that are appropriate and lawful.
4. Treatment and health information
Some of the information collected during your consultation may relate to your health, medical history, allergies, medications or other circumstances that could affect your suitability for treatment.
We collect this information only where it is relevant to providing your treatment safely and appropriately.
We take additional care with this information because health information is considered special category data under UK data-protection law.
We will not use this information for unrelated purposes without an appropriate legal basis.
5. Photographs and treatment images
Before and after photographs may be taken where they are useful for documenting your treatment and results.
Where photographs are intended to be used for marketing, social media, our website or other promotional purposes, we will ask for your separate consent.
You do not have to agree to your photographs being used for marketing purposes, and choosing not to give consent will not affect your treatment.
Where you have provided consent for marketing use, you can withdraw that consent at any time.
6. Marketing
We may occasionally contact you with information about Z Aesthetics, including new treatments, offers or other relevant updates.
Where consent is required, we will only send marketing communications where you have opted in.
You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
We will not sell your personal information to third parties.
7. Cancellation & Rescheduling Policy
48-Hour Cancellation Policy
We understand that plans can change. To give us enough time to offer your appointment to another client, we require at least 48 hours' notice if you need to cancel or reschedule your appointment.
If you cancel more than 48 hours before your appointment, your deposit will be returned.
If you cancel within 48 hours of your appointment, your deposit will be forfeited.
Need to reschedule?
If you need to change your appointment, please contact us by telephone or email at least 48 hours before your appointment.
We will do our best to accommodate your preferred alternative date and time, subject to availability.
Please do not rely on an online booking system to reschedule an appointment within the 48-hour period. Contact us directly by telephone or email.